Cookie Policy

This Cookie Policy complies with applicable cookie and electronic communications laws across the jurisdictions in which we operate or receive personal data, including but not limited to: Singapore's Personal Data Protection Act (PDPA), Malaysia's Personal Data Protection Act, Vietnam's Personal Data Protection Law (PDPL), Thailand's Personal Data Protection Act, China's Personal Information Protection Law (PIPL), Colombia's Ley 1581 de 2012 (Habeas Data), the European Union's General Data Protection Regulation (GDPR) and ePrivacy Directive, the United Kingdom's Data Protection Act 2018, UK GDPR, and Privacy and Electronic Communications Regulations (PECR), and applicable United States federal and state privacy laws (including the California Consumer Privacy Act / California Privacy Rights Act, Virginia Consumer Data Protection Act, Colorado Privacy Act, Connecticut Data Privacy Act, and Utah Consumer Privacy Act).

This Cookie Policy supplements our Privacy Policy and should be read together with it. By using our website, you agree to the use of cookies in accordance with this Policy and the choices you make through our consent banner (where presented).

Cookies are small text files placed on your device (computer, tablet, or mobile) by websites that you visit. They are widely used to make websites work efficiently, remember user preferences, and provide information to the owners of the site about how the site is being used.

We also use similar technologies including pixels, tags, local storage, and session storage. For convenience, all of these technologies are referred to as "cookies" in this Policy.

Our cookies are grouped into categories matching those that may be shown in our cookie consent banner. Categories aside from "Necessary" can be toggled on or off where a banner is presented. Where we implement Google Consent Mode v2 (advanced), see Section 3 for how categories map to that framework.

a) Necessary

Required to enable basic site features, such as secure access and remembering your consent preferences. These cookies do not store personally identifiable data.

These cookies do not require consent under applicable laws and are always active. They cannot be disabled.

b) Functional

Help the site provide enhanced functionality such as sharing content, collecting feedback, and supporting selected third-party features. These cookies are loaded only after you grant consent through our cookie banner.

c) Analytics

Help us understand how visitors interact with the site, including visitor counts, bounce rate, traffic sources, and similar aggregated metrics. Under Google Consent Mode v2, this category corresponds to the parameter analytics_storage. These cookies are loaded only after you grant consent through our cookie banner.

d) Performance

Help us understand and improve key performance indicators so we can deliver a better browsing experience. These cookies are loaded only after you grant consent through our cookie banner.

e) Advertisement

Help provide more relevant advertising based on pages visited previously and measure campaign effectiveness. Under Google Consent Mode v2, this category corresponds to ad_storage, ad_user_data, and ad_personalization. These cookies are loaded only after you grant consent. As noted in Section 4, we do not currently use advertisement cookies. This category exists so that future advertisement infrastructure can be activated transparently.

f) Uncategorized

Cover cookies that are still being reviewed and have not yet been assigned to another category. We aim to classify them and update this Policy within a reasonable timeframe. These cookies are loaded only after you grant consent through our cookie banner.

Where Google tags are deployed on our website, we implement Google Consent Mode v2 in advanced mode (typically via Google Tag Manager). This means that, by default, relevant consent parameters are set to denied until you grant consent through our cookie banner. Google tags and analytics will not store cookies on your device unless you provide consent. Where consent is not granted, Google may still process limited, non-identifying signals in a privacy-preserving manner (such as cookieless pings) to support aggregated measurement and modelling.

When you interact with our cookie banner, your choice may update the following parameters:

• analytics_storage (Default: Denied | Analytics): Enables storage and processing related to analytics (e.g., visit duration, pages viewed)
• ad_storage (Default: Denied | Marketing): Enables storage related to advertising (e.g., conversion tracking)
• ad_user_data (Default: Denied | Marketing): Sets consent for sending user data related to advertising to Google
• ad_personalization (Default: Denied | Marketing): Sets consent for personalised advertising

If you do not interact with the banner or deny consent, Google tags continue to operate in a limited, privacy-preserving mode that does not rely on cookies or directly identify users. You can change your consent preferences at any time through the "Manage Cookies" or "Cookie settings" link in the website footer, where available.

Necessary

Required cookies for the site to function and to remember your cookie preferences.

• Cookie name: cws_cookie_consent. Set by: CWS. Purpose: Stores your cookie consent preferences (may also be persisted in browser localStorage). Duration: 12 months

Analytics: Google Analytics 4 (GA4) via Google Tag Manager

Where analytics is enabled on this website, we may use Google Analytics 4 via Google Tag Manager. These cookies are only set if you grant consent to analytics through our cookie banner. If you deny consent, GA4 may operate in cookieless mode under Consent Mode v2, and only anonymous, aggregated signals are sent to Google.

• Cookie name: _ga. Set by: Google Analytics. Purpose: Distinguishes unique users by assigning a randomly generated number as a client identifier. Duration: 2 years
• Cookie name: _ga_*. Set by: Google Analytics 4. Purpose: Persists session state for the GA4 property. Duration: 2 years

Performance

Where performance monitoring is enabled, we may use tools such as Datadog Browser Real User Monitoring (RUM) to measure page load times, errors, and overall performance. Such cookies are loaded only after you grant consent for the Performance category through our cookie banner.

• Cookie name: _dd_s / _dd_s_v2 (or similar). Set by: Datadog Browser RUM. Purpose: Stores RUM session identifier and related anonymous session data. Duration: up to 1 year (session expiry rules may apply)
• Cookie name: dd_cookie_test_{uuid} / dd_site_test_{uuid}. Set by: Datadog Browser RUM. Purpose: Ephemeral probe cookies used to detect whether the browser accepts cookies. Duration: Instant (deleted after the check)

Functional

The CWS marketing site does not currently set optional functional cookies beyond the consent preference cookie listed under Necessary above. There is no language cookie (English-only) and no theme or other UI-state cookies on this site.

Advertisement

We do not currently use advertisement cookies. If we add advertisement cookies in the future (such as LinkedIn Insight Tag, Meta Pixel, or Google Ads conversion tracking), we will update this Cookie Policy and adjust our consent banner accordingly.

Uncategorized

Cookies in this category are currently under review. We aim to classify and disclose all such cookies within a reasonable timeframe and will update this Cookie Policy accordingly.

Some cookies may be set by third-party services that appear on our pages. These third parties may use cookies for their own purposes, governed by their own privacy policies:

• Google Analytics 4 (via GTM, where enabled). Role: Analytics. Cookies on this site: Yes, after Analytics consent. Privacy Policy: https://policies.google.com/privacy
• Datadog Browser RUM (where enabled). Role: Performance monitoring. Cookies on this site: Yes, after Performance consent. Privacy Policy: https://www.datadoghq.com/legal/privacy
• Hosting / CDN providers. Role: Delivering the website securely and reliably. Cookies: may set strictly necessary technical cookies

We do not control the cookies set by third-party services. Please refer to their respective privacy policies for more information about their cookie practices.

Third-Party Links

Our website may also contain links to third-party websites, including social media platforms such as LinkedIn. These links do not set cookies on your device unless you choose to click and visit the external website. Once you leave our website, any cookies or tracking technologies are controlled by the third party and are subject to their own privacy and cookie policies. We do not control and are not responsible for these third-party practices.

You can manage your cookie preferences in two ways:

a) Through our cookie banner

Where available, use the "Cookie settings" or "Manage Cookies" link in the website footer to revisit your choices at any time. You can grant or deny consent by category (Functional, Analytics, Performance, Advertisement).

b) Through your browser settings

Most web browsers allow you to manage cookies through their settings. You can typically view what cookies are set on your device, delete cookies, block all cookies, block certain types of cookies, or receive alerts when cookies are being set.

Please note that if you choose to block or delete cookies, some parts of our website may not function correctly or your experience may be impaired.

For instructions on managing cookies in your browser, please refer to:

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: https://support.mozilla.org/kb/cookies-information-websites-store-on-your-computer
• Apple Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471
• Microsoft Edge: https://support.microsoft.com/microsoft-edge

Our cookie consent approach applies an opt-in default for visitors: all cookies aside from "Necessary" are blocked until you grant consent through the banner (where presented). Under the hood, this may be implemented using Google Consent Mode v2 in advanced mode, with consent parameters defaulting to denied until you interact with the banner. This approach is designed to align with the stricter consent requirements of jurisdictions such as the European Economic Area (EEA) and the United Kingdom, while accommodating requirements in jurisdictions with more permissive defaults.

Visitors who are residents of certain U.S. states (including California, Virginia, Colorado, Connecticut, and Utah) may have additional rights under their applicable privacy laws, including the right to opt out of certain types of data processing such as targeted advertising, the sale of personal information (where defined by law), or profiling. To exercise these rights, please refer to our Privacy Policy or contact our Data Protection Officer.

You have certain rights regarding your personal data, including the right to access, correct, delete, and (where applicable) port your data. To learn more about your rights, please see our Privacy Policy or contact our Data Protection Officer at the details below.

We may update this Cookie Policy from time to time to reflect changes in our cookie practices, new technologies, or legal requirements. The "Last updated" date at the top of this Policy indicates when it was last revised. We encourage you to review this Policy periodically.

If you have any questions about this Cookie Policy or our data practices, please contact our Data Protection Officer:

Email: dpo@cgpgroup.com

For general CWS enquiries, contact contactcws@cws-apac.com or use our Contact form.